Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying excellent quality support in time is our main priority, so we support each cloud web hosting plan with a 1–hour ticket resolution guarantee. When you send a ticket or post an e–mail, our client support staff will try their best to generate the most appropriate solution to your issue and to offer you guidance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any issue you possibly have relating to our solutions. We now have experts on duty most of the time to present instructions anytime needed. You’ll be able to the ticket system or drop a message any time, or you can pick up the telephone or make use of the live chat during working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require assistance while working on your site within the Control Panel, you’ll be able to always press the Help control key and find your query in the variety of articles that will pop up. We have as well turned much of the articles and reviews into video lessons. The list of video clips will load if you select the Videos button located in the top right angle.